Privacy policy for clients and prospects

What is the purpose of this Privacy Policy?

We attach great importance to the protection and privacy of your personal data, which represents a guarantee of seriousness and trust

The purpose of this Privacy Policy is precisely to demonstrate our willingness to comply with the applicable rules related to personal data protection and, more particularly, to the General Data Protection Regulation ("GDPR"). 

The Privacy Policy aims to inform you about how and why we process your personal data in the context of the services we provide.

Who does this Privacy Policy apply to?

The policy applies to you, regardless of where you live, whether you are a prospect, a user of the platform and mobile application GoFAST, an applicant for a position with CEO- or a visitor to the website www.ceo-vision.com.

If you are under 15 years old, you are not allowed to use our services without the prior and explicit consent of one of your parents, which must be sent to the address privacy@ceo-vision.com. If you believe that we may host information about a child of yours under the age of 15 without your prior consent, you may ask us to erase it at privacy@ceo-vision.com.

The policy only addresses the processing that we carry out ourselves and not the processing that may be carried out using the features of GoFAST by our clients. If you would like information about the data processed by our clients with GoFAST, please contact them directly.

Why do we process your personal data and on what legal basis?

In the context of the services offered, we are necessarily required to process your personal data for the following purposes and legal basis:

  • To use our platform and mobile application GoFAST (e.g. creating an online account, taking benefit of our services and features of GoFAST, etc.) and to answer to your requests (e.g. requests for information, complaints, etc.) based on our terms and conditions of sale, our terms and conditions of use, and our legitimate interest in providing you with the best possible service.
  • To keep you informed of our latest promotional offers and events by email based of on our legitimate interest to retain your loyalty and on your prior consent, in case you are not yet one of our customers.
  • To follow us on social network and to share your opinions based on the general terms of the platform used (e.g. Facebook, Linkedin...) and our legitimate interest in editing our own page on social networks. 
  • To let you apply for a job at CEO-Vision based on discussions we have with you during the recruitment process and our legitimate interest in recruiting and selecting candidates.
  • To ensure and reinforce the security and quality of our services on a daily basis (e.g. statistics, data security, etc.) based on our legal obligations, our general terms and conditions of sales and our legitimate interest in ensuring the proper functioning of our services.
  • Finally, we may also install "cookies" on your device. For more information on the use of cookies, please consult our "Cookies Policy".

We undertake to process your data only for the purposes described above and we guarantee that none of your data will ever be sold to a partner or third party. Nevertheless, when you are voluntarily publishing content through either our pages on social networks or our website, you acknowledge that you are fully responsible for any personal information you may communicate, regardless of the nature and origin of the information provided. 

What personal data do we process and for how long?

If you want more details about the retention periods, you can contact us at privacy@ceo-vision.com.

  • Professional identification and contact data (e.g. surname, first name, personal or professional email address, etc.) stored for the duration of the provision of the service plus the legal limitation periods, which are generally 5 years.
  • Only when there is a confusion between your name and the name of your company (e.g. auto-entrepreneurs, SMEs, etc.), economic and financial data (e.g. bank account number, verification code, etc.) stored for the period of the transaction and for the management of the invoicing and payments, plus the legal limitation periods, which are generally 5 to 10 years.
  • Marketing and direct marketing data (e.g. email address, etc.) stored for a maximum period of 3 years from the last contact we had with you.
  • The data contained in the CV and covering letter will be kept for the duration of the recruitment process and for 2 years from the date of your application.
  • Login data (e.g. logs, IP address, etc.) retained for a period of 1 year.

At the end of the retention periods summarized above, we erase all your personal data to ensure your privacy for future years. 

The erasure of your personal data is irreversible and we will no longer be able to communicate it to you after this period. After such erasure, we may only keep anonymous data for statistical purposes. 

Please also note that in the event of a dispute, we have the obligation to retain all data we have from you during the case even if the retention periods described previously have expired.

What rights do you have to control the use of your personal data?

The applicable data protection regulations grant you specific rights that you can exercise, at any time and free of charge, to control the use we make of your personal data.

  • The right of access to your personal data and to obtain a copy, provided that this request does not conflict with business secrecy, confidentiality or the secrecy of correspondence.
  • The right to rectification of inaccurate, obsolete or incomplete personal data.
  • The right to object to processing of your personal data for direct marketing purposes.
  • The right to obtain the erasure ("right to be forgotten") of your personal data that is not essential to the proper functioning of our services.
  • The right to restriction of processing your personal data, which allows you to freeze the use of your data in the event of a dispute over the lawfulness of a processing operation.
  • The right to your personal data portability which allows you to transfer some of your personal data from one information system to another.
  • The right to give instructions on the fate of your personal data in the event of your death. You can give instructions directly by you or through a trusted third party or a beneficiary.

To be taken into account, the request has to be made directly by you at privacy@ceo-vision.com. Any request not made by this means cannot be processed.

We will respond to your request as quickly as possible, up to a maximum of two months from receipt, if the request is technically complex or if we receive many requests at the same time.

Please note that we can always refuse to respond to any excessive or unfounded request, especially if it is repetitive.

Who can access your personal data?

We only share your data with duly authorized persons to perform our services. This may include our staff in charge of the performance of our services, accounting, marketing or even the security of our offices. 

We may also disclose your personal data to public authorities, external consultants and legal advisers, as well as to service providers.

How do we protect your personal data?

We implement all the technical and organizational measures required to guarantee the security of your data on a daily basis and, in particular, to struggle against risks of destruction, loss, alteration or unauthorized disclosure of your data. 

We use all the technical and organizational means required to guarantee the security of your data on a daily basis and, in particular, to fight against any risk of destruction, loss, alteration, or disclosure of your data which would not be authorized (e.g.: the computers of our teams are all equipped with the best antivirus and firewall).

Can your personal data be transferred outside the European Union?

Unless strictly necessary and on an exceptional basis, we never transfer your personal data outside the European Union and your personal data are always hosted on European territory. In addition, we do all that we can to use only service providers who host your personal data within the European Union. 

In case our service providers transfer your personal data outside the European Union, we scrupulously ensure that they implement the appropriate guarantees to ensure the confidentiality and protection of your personal data.

In case our service providers transfer your personal data outside the European Union, we scrupulously ensure that they implement the appropriate guarantees to ensure the confidentiality and protection of your personal data.

Who can you contact for more information?

Our Data Protection Officer (“DPO”) is always at your disposal to give you a detailed explanation of how we process your personal data and to answer your questions on this subject at the following address privacy@ceo-vision.com.

How can you contact the French Supervisory Authority (the “CNIL”)?

You may at any time contact the French Supervisory Authority for personal data protection (the "Commission nationale de l'informatique et des libertés" or "CNIL") at the following address: Service des plaintes de la CNIL, 3 place de Fontenoy - TSA 80751, 75334 Paris Cedex 07 (France) or by phone at +331.53.73.22.22.

Can the policy be modified?

We may modify our Privacy Policy at any time to adapt it to new legal requirements and to new processing operations that we may implement in the future. You will of course be informed of any modification of this Privacy Policy.

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