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Join us during our workshop at the Open Source Experience Exhibition, an event that will take place on November 9 and 10, 2021.
Among the topics that will be discussed :
Conclusions of organizations and companies :
- Among the needs : responsiveness, trust, simplicity, transparency, guarantees, high quality services, support, sustainability, relevant development of solutions.
- The requirements are getting higher and higher: data control, sovereignty, security, technological standards, independence (see licenses).
- Market orientation : why do many people choose a GAFAM solution despite the high dependence and costs that these offers impose ?
- Focus on the customer approach: one needs to have an account manager, not just a community of developers, functional richness to meet business requirements while offering more than leading proprietary solutions, communication heard by non-IT decision-makers.
Open Source: How to move from a "technology" to a "service" ?
- Historical vision of Open Source : a technology, a community, an open code, "free" (Note : there are always costs! Internal if you choose a "technology" and external if you opt for a service").
- What do we mean by "service" ? Focus on: how to meet new needs and requirements with a minimum impact on the internal costs of Organizations and their IS ? How to offer sufficient guarantees (availability, security ...) ? How to switch from "IT-focus" to "user-focus" mode ?
- How to compete with market leaders, including GAFAM, with an Open Source solution ? Focus on : combining the advantages of Open Source with a customer-centric business model, offering an excellent quality / cost ratio, guiding without imposing (pragmatic and objective approach).
Example of a proven Business-Model (GoFAST Digital Workplace) :
- How to do "SaaS / OnPremise" with Open Source? And what are the constraints ?
- Why have a sufficient profitability of the Business-model ?
- How to interact with the community in order to design correctly new features ?
